In Enrollment and Student Services, student-facing departments are grouped by function into organizational units, and each unit is overseen by a senior administrative leader. Below each ESS department is listed by unit, with descriptions for each department, and contact information for department and unit leaders.
Budget and Administration Unit:
Overseen by Linda Beckman, Division Director of Financial and Capital Projects
Julie David, General Manager
501 High Street, MS-9104
The Western Associated Students Bookstore (Bookstore) is an independent university bookstore serving Western and the broader community since 1910. Our mission is to provide educational resources and merchandise that supports academic success and enriches a sense of community on campus. Our team is committed to keeping prices for required materials as low as possible to the benefit of all students.
Keri Krout, Manager, Pronouns: she/her/hers
Fraser Hall 11, MS-9118
The Western Associated Students (AS) Child Development Center is made up of teachers, students and parents working together to provide high-quality, affordable childcare to the student-parents and working professionals of Western Washington University.
Counseling, Health, and Wellness Unit:
Overseen by Sislena Ledbetter, Executive Director of Health and Wellness
Anne Marie Theiler, Interim Director
Old Main 540, MS-9052
Western Washington University Counseling Center supports student success and psychological well-being through culturally sensitive clinical services, outreach, and consultation. Our professional staff of psychologists, licensed counselors, social workers, and doctoral interns are available to assist you in dealing with life problems, crisis situations, emotional and mental health concerns, social difficulties, and other issues that may arise while you are a student at Western.
Elva Munro, Director
Old Main 560, MS-9039
Prevention and Wellness Services (PWS) offers Western students opportunities to get involved in improving their own health and the health of their community. PWS offers health promotion programs to help students achieve optimal well-being and support services to those who may face challenges to their well-being, such as alcohol and drug concerns or sexual assault. Students also have the opportunity to volunteer in our Peer Health Educator program, providing health promotion and risk reduction programs and services to Western students.
Campus Services, Level 2, MS-9132
The Student Health Center provides students with a broad range of primary care medical services including, but not limited to: evaluation and treatment of acute illnesses, contraceptive services, immunizations, mental health and psychiatry, sports medicine, evaluation and referral for specialized conditions, men's and women's health care, monitoring and treatment of chronic illnesses, rapid lab tests (such as strep, influenza, mono and pregnancy tests), sexually transmitted disease testing and treatment and preventive medicine. The center is staffed by a team of board certified physicians, nurse practitioners, registered nurses and support staff.
Enrollment Management Unit:
Overseen by Shelli Soto, Associate Vice President of Enrollment Management
Cezar Mesquita, Director
Old Main 200, MS-9009
The activities of the Admissions Office include enrollment planning with University leadership; undergraduate student recruitment; written, virtual, and oral presentation of Western’s story, academic programs, university resources, student life, and admissions procedures; undergraduate application processing and selection; collaboration with high schools, community colleges, community organizations, etc.; coordination of transfer articulation and policy development; and non-departmental new student scholarship selection. (For graduate admission information, please contact the Graduate School.)
Clara Capron, Assistant Vice President/Director of Financial Aid
Old Main 240, MS-9006
Financial Aid strives to reduce financial barriers to learning by providing eligible students with financial assistance through grants, scholarships, loans, and work study and student employment programs.
Ronna Biggs, Program Director
Old Main 300, MS-9016
New Student Services/Family Outreach fosters student learning and development by supporting new students and family members in their transition to the academic, personal, and social experience of Western, as well as the greater Bellingham community.
Old Main 230, MS-9008
The Registrar’s Office prepares the academic schedule, administers the registration and graduation process, and maintains and preserves academic records. The staff can help students with questions concerning registration, course requirements, add/drop, graduation requirements, and veteran’s benefits.
Nick Sanchez, Director
Wilson Library 167, MS 9191
The mission of the Veteran Service Office (VSO) is to support our military-connected student population with resources that foster academic success and financial resources while promoting student development. The VSO also offers education and information on being a military-connected student to the greater Western Community as part of the continuing effort to cultivate an equitable and inclusive environment.
LGBTQ+ Western Unit:
Overseen by L.K. Langley, J.D., LGBTQ+ Director, Pronouns: they/them/theirs
L.K. Langley, J.D., LGBTQ+ Director, Pronouns: they/them/theirs
Viking Union 753, MS9106
LGBTQ+ Western works to advance the holistic thriving of diverse LGBTQ+ students, faculty and staff at Western Washington University by collaboratively engaging the university community with transformational knowledge, resources, advocacy and celebration.
Student Engagement Unit:
Overseen by Eric Alexander, Executive Director for Student Engagement and Viking Union Director
Adam Leonard, Director
Wade King Student Recreation Center, MS-9098
Campus Recreation Services provides each student, faculty, and staff member the opportunity to become actively involved in organized sports and recreation programs. Services provided by Campus Recreation include intramural sports, noncredit fitness classes, faculty/staff wellness, open recreation, nutritionist, athletic trainer, and sport clubs.
Eric Alexander, Executive Director for Student Engagement and Viking Union Director
Viking Union 545, MS-9106
The Viking Union Complex is a place for all community members - a people place, a place to meet, get involved, and to relax. The complex houses the Associated Students government offices and activities, the Viking Union/Student Activities administrative offices, and numerous student facilities.
Student Life Unit:
Overseen by Michael Sledge, Executive Director for Student Live
Jon McGough, Director, Pronouns: he/him/his
Wilson Library 170, MS-9019
The primary mission of the Disability Access Center (DAC) is to identify and remove barriers toward the realization of an inclusive campus University. Disability is an important aspect of diversity at Western, and the DAC staff partners with students who have permanent or temporary disabilities to understand their experience, and determine individualized accommodations for curricular and co-curricular environments. Students are encouraged to reach out early in their WWU experience, and can schedule a consultation appointment at any time to find out more about how the DAC might be of assistance.
Julia Burns, Program Manager
Old Main 240D, MS-9001
The mission of Off Campus Living is to support the success of students living off-campus by providing education, resources, and advocacy. The main goals of Off Campus Living are to:
- Increase student understanding of renting and adulting through educational programming
- Increase student connections with peers and neighbors through social programming
- Increase student awareness of campus and community resources through strategic communication
- Decrease obstacles and barriers to success for commuter students through strategic advocacy
Michael Sledge, Executive Director for Student Life
Viking Union 544, MS-9105
To advance Western Washington University’s educational mission, the Office of Student Life provides help for students, faculty, staff and family by supporting students experiencing crisis or difficult situations and coordinating resources at Western and in the community; educating students on Western’s Student Conduct Code, and holding accountable students who engage in misconduct; assisting students in understanding and navigating the University’s policies and processes.
Student Success Initiatives Unit:
Overseen by Sara Wilson, Executive Director
Meagan Bryson, Assistant Director, Pronouns: she/her/hers
Old Main 380, MS-9029
The Academic Advising Center (AAC) is a central advising resource for undergraduate students at Western. The AAC primarily supports first year and transfer students during their initial orientation advising experience yet is also a resource for students throughout their time at Western. AAC advisors support students in a variety of areas, some of which include:
- Setting academic goals and developing academic plans that align with graduation requirements.
- Understanding academic policies including graduation requirements, General University Requirements (GURs), major declaration processes, scholastic standing and more.
- Exploring majors and minors to align with goals, interests and abilities.
Effie Eisses, Director, Pronouns: she/her/hers
Old Main 280, MS 9002
The Career Services Center provides a full range of services to assist students in all stages of the career development process - from self-assessment and initial academic and career planning to the job search process.
All Western students, regardless of degree or college, are encouraged to seek and use the Career Services Center early in their university experience.
Joan Ullin, Assistant Director
Old Main 387, MS-9024
Student Outreach Services supports the educational needs of all students, particularly first-generation, non-traditional, and multicultural students. Professional academic advisors engage students in personalized academic coaching, peer mentoring and specialized programs using a global and multicultural focus to support student persistence and academic achievement. Advisors help develop educational plans and provide positive intervention for those in academic risk, including former students interested in returning to Western. Student Outreach Services also serves as a resource to the campus community on issues of diversity and student success. The office is committed to the academic success, retention, and graduation of all students.
Lorrie Bortuzzo, Program Manager
Viking Union 755, MS-9106
Western Success Scholars is a program designed to increase opportunities for former foster youth and unaccompanied homeless youth to connect with one another and with a network of supports, services, workshops, and group building activities aimed at helping these students succeed and graduate.
Overseen by Leonard Jones, Director of University Residences
Stephen Wadsworth, Resident District Manager
Edens Hall 111, MS-9196
University Dining Services serves the campus with catering, several retail cafés and markets, and three residential dining venues.
Leonard Jones, Director
Edens Hall 101, MS-9195
Students in University Residences enhance their Western Experience in diverse and inclusive communities that foster active learning, leadership, social responsibility, civic engagement, and effective citizenship: supported by a high quality, attractive and sustainable campus environment.
Western Athletics Unit:
Overseen by Steven Card, Director of Athletics
Steven Card, Director
Carver 101B, MS-9066
Intercollegiate athletics involves many students as participants and spectators. Men's sports include basketball, soccer, cross country, golf, and indoor and outdoor track and field. Women's sports include volleyball, soccer, cross country, basketball, indoor and outdoor track and field, golf, rowing, and softball. Western's athletic program is a member of the National Collegiate Athletic Association Division II, and the Great Northwest Athletic Conference.